Customer Testimonials

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Google Jan 18, 2021

Quick, to the point, no bs

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Google Jan 15, 2021

Couldn’t have been more pleased with my salesman Bruce Cole! Exceptional attention to detail in what I was looking for. Went above and beyond my expectation of a normal “salesman”. Bruce Cole has set the standard high in my book! He was not pushy, not cocky, he just was not ur normal car salesman and I’m truly thankful that my buying experience was excellent!! Your staff was truly welcoming and it didn’t just feel routine or rehearsed when they welcomed u! From start to finish...PERFECT!!

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Google Jan 14, 2021

Friendly and quick.

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Google Jan 10, 2021

Have been great to deal with. Good people.

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DealerRater Jan 8, 2021

I recently purchased a 2019 Dodge Durango and it’s amazing and my sales guy Lawrence was amazing. He made buying a car easy! I’ll definitely recommend anyone looking to go see him!

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Google Jan 8, 2021

Best experience ever! The dealer personally helped me and made it an absolute pleasure!

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Google Jan 2, 2021

I have purchased vehicles in the past and it has always been a process that I am not looking forward to. I have to say, that my experience with Fernando Vasquez from Dessert Sun Motors was outstanding. He made the purchase easy, quick and was transparent and helpful from the very beginning. The whole car buying experience with Desert Sun was top notch. They gave me a great price and stuck with that offer, they did not try and force me into purchasing any additional products, services or dealer installed options. The whole Desert Sun Team works together to expedite ...

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Google Dec 15, 2020

Fantastic!

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Google Dec 10, 2020

Thank you Brandon & Reno for your professionalism & kindness. Our Toyota family is complete!

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Google Dec 6, 2020
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Google Dec 2, 2020

Excellent service and professional staff. Second to none!

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Google Nov 9, 2020

Lawrence is great very knowledgeable, we are from Ruidoso and we loved the service!

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Google Nov 8, 2020
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Google Oct 30, 2020

I recently purchased a used certified vehicle from the dealership and Fernando Vasquez was the salesman. He provided excellent customer service; was knowledgeable about the vehicle and warranty coverage; was courteous, patient and not pushy. And other staff that I met there were likewise customer service oriented. I would recommend you talk with Fernando and this dealership if you have interest in a new or used vehicle.

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Google Oct 26, 2020

I've been working with Lawrence since probably June. I had told him what I was looking for and with that he set out to find it. Didnt try to push anything else on me and got me exactly what I was looking for. Everything was extremely fast and easy. The customer service throughout all departments I dealt with was also painless. I highly recommend going through Desert Sun Motors for a quick and easy experience.

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Google Oct 14, 2020

I purchased a new Chevy Spark at Desert Sun this past Saturday and the entire transaction, beginning to end, could not have been easier or gone more smoothly. Eddie, my sales consultant, was able to answer every question I had about the car and provided information about several things I hadn't thought to ask about -- all without any kind of pressure or up-selling, which I really appreciated. I'd arranged for a vehicle loan before coming to the dealership, but Tessie, the finance officer handling the sale, helped me take advantage of a lower interest rate that was ...

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Google Oct 8, 2020

My family and I had been looking for a new truck and with the help from Lawrence we found just that. He was very knowledgeable, answered any and all questions we had, was not pushy like most dealerships, and was courteous and polite! We Recommend Desert Sun to anyone looking for the right vehicle, ask for Lawrence!

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Google Oct 4, 2020

We purchased a Buick Envision 4 days ago after 5 pm. Lawrence was so patient with our questions. He answered each question thoroughly and I drove home around 7 pm with a new car. He knows his stuff. I dropped by the dealership yesterday to have the protectant put on and I was treated with great respect and everyone was working quickly and efficiently. We bought a Silverado from Desert Sun in 2011 so felt confident about doing business with them again and they proved themselves again.

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DealerRater Oct 3, 2020

Lawrence was the salesman for our purchase. He is knowledgeable about their products and is dedicated to customer service. Tessie explained terms and charges easy to understand. Mr. Brooks was very helpful in setting up On-Star and other technical capabilities of the vehicle.

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Google Oct 1, 2020

Lawrence and the team at Desert Motors went more than above and beyond to meet our needs. Superior service!!

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Google Sep 29, 2020

Emily got a deal done for us that I honestly couldn't get done anywhere else. She was super sincere and very honest with all of the numbers which made it that much easier to get a deal done!

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Google Sep 21, 2020

Excellant, friendly customer service.

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Google Sep 16, 2020

I had a bad experience with a Chevrolet dealership in El Paso and to be more specific the salesman helping me was not knowledgeable in their product (Silverado 1500) which immediately tells me this guy is bs’ing me. After searching the inventory in the immediate and surrounding area I decided to take the 90 min drive to Desert Sun Motors and look at a 2020 Silverado 1500 that I was interested in. This was the best decision made as I was informed of all that the truck offers as part of the test drive. I spoke to a gentleman named Lawrence and any ...

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Google Sep 16, 2020

The salesman Lawerance was the best. I asked him to look for a certain truck for me and over two months he found it. Awesome to work with!!! 5 starts

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Google Sep 15, 2020

Lawrence did an amazing job at helping me find the perfect truck! 10/10 recommend if you are in search of your vehicle.

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Google Sep 9, 2020

They treat you like family. If there is anything wrong they will fix. They sell quality vehicles and treat you with respect.

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Google Sep 9, 2020

Lance was our salesperson. We bought a GMC truck with way too many bells and whistles on it. He was so patient and knowledgeable with us. I don’t recall buying a new vehicle that ended up being such an enjoyable experience. Thanks to Lance and the rest of the employees at Desert Sun. We are loving our new truck.

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Google Sep 9, 2020

Went to Desert Sun Motors in Alamogordo. Worked with Lawrence this past weekend with my son. It was his first time getting a vehicle on his own. Lawrence was very helpful and knowledgeable even during this Pandemic situation. I would recommend Desert Sun Motors and Lawrence to help you in a new vehicle 👍

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Google Sep 9, 2020

Absolutely great service highly recommend going to buy a car at desert sun motors in Alamogordo New Mexico Be sure to check out with Lawrence Chavez

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Google Sep 6, 2020

Great staff. Very customer friendly!

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Google Sep 5, 2020

The most friendly dealership in town!

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Google Aug 2, 2020

Great staff! Very courteous.

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Google Jul 25, 2020
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Google Jul 24, 2020
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Google Jul 22, 2020
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Google Jul 19, 2020

Bought a GMC Sierra AT4. Emily was awesome! Got a great truck and an excellent deal. Thanks.

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Google Jul 9, 2020

I stopped in after seeing a red GMC Canyon crew cab on the lot. Fernando Vasquez came out and asked if I had any questions, my wife was still in our car. I started asking about the Canyon and my wife said she really didn't care for the color... She found a Silverado 1500 RST a few vehicles down the row. It was also red but it is the Cajun Red Tintcoat. Fernando answered all our questions, never once pressured us in any way. He thoroughly explained all the features and the available rebates. A few days later we picked ...

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Google Jun 23, 2020
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Google Jun 20, 2020

My wife and I located the GMC truck we were looking for at Desert Sun via the internet. We sent an email to the Dealership letting them know we would like to take a test drive if that vehicle were still available for sale, the new car sales person immediately telephoned me and we set up a day and time to do our test drive. When we arrive at the dealership we were assigned Sales person Lawrence Chavez who is extremely knowledgeable of the vehicle, is very courteous, and knows the process necessary to complete a sale. We had a ...

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Google Jun 17, 2020

Outstanding customer service and maintenance at the Service Dept. We recently moved to Alabama where the contrast was significant. At an Alabama Chevy dealership, I had to wait 3 hours for a shuttle compared to Desert Sun’s 4 minute wait time. Desert Sun does a great job at responding quickly and Garrett has always been courteous and respectful. I have moved to CO and am tempted to drive to Alamogordo for standard maintenance, that is how much I trust the Service Dept at Desert Sun. Thank you and I will continue to recommend you to friends, family, and anyone in the ...

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Google Jun 11, 2020
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Google May 30, 2020
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Google May 26, 2020

My wife and I had an absolutely pleasant experience buying a truck at Desert Sun Motors! Purchasing a vehicle during the pandemic was a bit nerve wracking but the staff at Desert Sun made the experience so easy. We felt very well taken care of from the initial online contact with Anessa, to when Chris Wilkie delivered the vehicle to the Albuquerque metro. I would absolutely recommend Desert Sun to anyone for their future vehicle purchases.

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Google May 23, 2020

Nice customer service and very nice cars

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Google Apr 28, 2020
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Google Apr 12, 2020

Very happy with the overall customer service specially during this pandemic. Billy, Jim and Jonathan D gave me excellent service and attention and I can say I'm a happy new buyer.

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Google Mar 4, 2020

My wife and I had a great car buying experience at Desert Sun! We spotted what we wanted online and had to feel confident to make the trip from Albuquerque, but it was all worth it. Bruce Cole was a pleasure to work with and helped us step by step, and despite the distance helped us to feel secure with our decision. A true professional and easily the best salesman I have worked with. He went above and beyond! Tessi in finance was wonderful as well and helped to make the details plain and simple. And to complete the great ...

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Google Feb 20, 2020
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Google Feb 18, 2020

Jon Lucero and Jon Irick were amazing! They offered so much help and did a great job for me again!

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Google Feb 16, 2020
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Google Feb 13, 2020
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Google Jan 22, 2020

I have always had great customer service here.

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Google Jan 20, 2020
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Google Jan 7, 2020

Good store

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Google Dec 24, 2019

When I lived in Alamogordo I always used to get my oil changed here. The customer service was always outstanding.

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Google Dec 21, 2019

Great, and honest, car dealership.

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DealerRater Apr 19, 2018

My wife and I had been eyeing a beautiful 2015 chevy truck on the used car lot for about a week. When we decided to see if it would be possible to purchase the truck, we went to Desert Sun and asked for Eddie Norrell. We had done business with Eddie before so we trust him. Although we had gone in for information purposes only so we could go home to determine if we could make the purchase, we left that evening owners of the new to us 2015 chevy truck. Eddie was very honest and knowledgeable about the truck and it'...

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DealerRater Mar 30, 2018

Quality service, friendly people, took care of all my needs. Will have all of my service done here. Courtesy and promptness is excellent. Will recommend to others.

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DealerRater Mar 18, 2018

This is the second vehicle that I have purchased with Eddie Norrell. He knows his products!. He is always there to answer questions. Very friendly. M. House

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DealerRater Mar 16, 2018

From the first time I visited Desert Sun it was very easy to be with the staff. Buying my Buick Enclave was done with no pressure.

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DealerRater Mar 12, 2018

For over 1 year, my wife and I had been trying to obtain a Chevy Bolt thru our local dealership (Las Cruces) to verify that I fit before we bought. Each time locally we had been told that they would have one in another couple of months, checkbook and they would call. We were finally told that we had to put money down before they would even obtain. Driving the extra distance to Desert Sun and Ken Aarons worked the first time for us. Ken kept us unformed on precisely when a suitable Bolt would be available and guided us thru ...

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DealerRater Mar 1, 2018

I arrived at the dealership about 10 minutes prior to my appointment and my car was taken into the service area right on time and was completed right away. The service at Desert Sun GM has always been excellent.

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DealerRater Feb 15, 2018

Fernando and Eddie were great to work with as were the other people. It seemed to take a long time but I guess that's to be expected.

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DealerRater Feb 15, 2018

Desert sun was wonderful to work with.hel0ed me keep price down very helpful with all the accessories.the financial department was really great.steve was patient and went above and beyond.

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DealerRater Feb 8, 2018

HAD MY VEHICLE SERVICE ALL DONE IN NO TIME. I had my warranty explained on next oil change and will do other service on next schedule keep up good work.

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DealerRater Feb 4, 2018

As usual outstanding service from the Desert Sun crew. Got the car in on time and out as promised. Becky provided what was checked on vehicle and any service recommendations per factory. No additional work performed that was not needed. I only take both my GM vehicles to Dersert Sun because I know the quality and honesty they provide me.

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DealerRater Feb 3, 2018

Love our new 2017 Silverado. Thank you, Saul...easy search and great service. Usually don’t enjoy the process, but everything went so smooth. Appreciate ya’ll....

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DealerRater Feb 2, 2018

The entire staff provided service that exceeded my expectations. All questions were answered and helpful suggestions were given. Garret got me in and out in a timely fashion. Thanks

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DealerRater Feb 1, 2018

Steve Cox did everything possible to satisfy my needs including several days of research and continual contact through the whole buying experience. Dakota Bednarcyk was very professional closing out the deal and explaining my insurance options. Erick Brooks did a remarkable job of explaining how everything works and was eager to help when I went back a few days latter with questions. All three are true professionals. Your are lucky to have them.

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DealerRater Jan 27, 2018

I was greeted upon arriving by Brandon Burling, with a friendly good morning, and while waiting in the comfortable waiting room, everyone came up and smiled and said hello and asked if I wanted a cup of coffee. It's nice to see such warm friendly people in these times! They were fast in servicing my automobile, and I was on with my day in an hour's time. Glenda Toon

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DealerRater Jan 26, 2018

Know your car before you consent to the work The reminders for service are very helpful The waiting area is very clean, comfortable and pleasant

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DealerRater Jan 25, 2018

I purchased a new vehicle and every aspect of the dealer controlled sale was excellent. The paperwork was extremely quick and painless. The vehicle was prepped correctly and ready to go. The vehicle walk thru was very thorough and very well done. All of my questions were answered.

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DealerRater Jan 25, 2018

Received friendly, professional customer service from Brandon Burling along with all Desert Sun associates I came in contact with. I've always received exceptional customer service at Desert Sun Motors.

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DealerRater Jan 15, 2018

The waiting area is comfortable; and service was quick. I went out to look at a few new car. Got back and my car was ready.

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DealerRater Jan 14, 2018

The Service Dept had repaired the front of the drivers seat recently but after driving a few weeks, the back plastic part fell off - this is why it needed further repair. Becky in the service dept is always very helpful and made sure the seat was "re-fixed" with no issues. We appreciate her very much!

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DealerRater Jan 11, 2018

Everyone I dealt with, the salesman, Ken Arnos, the New Car manager Cameron Gerlock all the way to the General Manager, Steve Irick, everyone did an awesome job. It was a tough deal to make but they were patient and did not pressure me in anyway. Tessie Addington, F&I, did a fabulous job getting me a great rate and once the deal was made I was in and out of her office very quickly. Very nice experience I will certainly do business with these people again.

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DealerRater Jan 11, 2018

Luis led me through the process of buying a new vehicle with no headaches. He helped me consider all my options and the results were the best that I could have hoped for.

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DealerRater Dec 28, 2017

WE WENT IN TO BUY A NEW VEHICLE, DOUG SHOWED US WHAT WAS ON THE LOT IN ALAMOGORDO. WE DISCUSSED THE PRICE RANGE AND TYPE OF VEHICLE WE NEEDED. HE CALLED US ABOUT 1 DAY LATER AND TOLD US THAT HE HAD LOCATED A VEHICLE ON THEIR LOT IN ROSWELL THAT HE THOUGHT WOULD FIT OUR NEEDS. WE NOW OWN THE VEHICLE AND WOULD HIGHLY RECOMMEND DOUG AND THE CREW AT DESERT SUN - ALAMOGORDO.

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DealerRater Dec 24, 2017

From the moment we walked in the door my wife and I were treated courteously. The whole staff was friendly and knowledgeable willing to answer any and all questions we had. Thanks for a Great new car buying experience.

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DealerRater Dec 22, 2017

We have been dealing with Steve Irick and the team at Desert Sun (Tessie, Eric ,Ken, Eddie and everyone) for many, many years. We continue to return to Desert Sun because they treat us like family. The Service Dept ( Becky), the Parts Dept (John.Jimmy and Robert) have always treated us with respect and the utmost courtesy. We appreciate Desert Sun!!

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DealerRater Dec 20, 2017

Garrett West was a big help and made the whole thing a great experience. They were actually able to get my vehicle in a full day ahead of my appointment.

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DealerRater Dec 16, 2017

There's only one thing I would do to make the wait better, In the morning is so cold now and would be nice to have some type of heater outside at the table for those of us that prefer to wait outside.

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DealerRater Dec 14, 2017

Dezmon White is the best salesman ever...no high pressure pitches, just lets you lead the way & make the decision right for you..be sure to ask for him! He is the best since Ramona years ago.

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DealerRater Dec 10, 2017

My second rendezvous with Desert Sun Motors was even better than the first seven & a half years ago. They were the most knowledgeable on all levels. Courtesy &friendliness from everyone. I cannot buy another vehicle from any other group as long as people like this are in charge. I appreciate their integrity and sense of humor. Thank you & God bless.

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DealerRater Dec 7, 2017

I had a full service done on my 2016 Truck. I think they are a little pricy but the work was completed in a timely matter and I'm happy. Becky in service is second to none, I've worked with her several times and she gets it done.

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DealerRater Dec 2, 2017

Louis was great. He took the time to find a vehicle that would work for me. Great customer service during the entire life cycle of the sale (presale, sale, and post sale). Love my new truck!

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DealerRater Nov 24, 2017

Always a great experience, two cars serviced in two days.. Everyone always friendly and helpful.. Especially Becky, always tries to fit my schedule, and helpful. Thanks as always Pat Papson

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DealerRater Nov 21, 2017

Beth and Garrett always remember me right away and make the extra effort to ensure all my needs are met with regard to my car. Their drop-off customer shuttle driver is friendly as well. Super happy with all my dealings there!

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DealerRater Nov 20, 2017

We have a 2015 Buick and feel that only an authorized Buick Dealer can know "How & What" it needs to make sure that the vehicle stays safe for my family.

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DealerRater Nov 15, 2017

very helpful and made me feel confident about getting the exact service I needed. I wish all my sales experiences were as great as this one was.

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DealerRater Nov 9, 2017

Was notified by On Star that my vehicle was due service. Desert Sun Motors service department also notified me by both email and phone and set up an appointment. Arrived a little ahead of appointment time and was greeted by service advisors who explained the services that would be preformed and that they would notify me when my vehicle was ready/service completed. They explained what services had been preformed.

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DealerRater Nov 8, 2017

Always a friendly and knowledgeable crew. Always willing to give that extra effort to make sure the customer is happy and satisfied. Competitive pricing also.

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DealerRater Nov 6, 2017

I have my 2011 Chevy Pickup Truck serviced here regularly and have never had a problem with the Service Department. They are always prompt, courteous and take care of my needs. Yes, Desert Sun is very good to do business with!!!

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DealerRater Nov 3, 2017

Friendly, knowledgeable staff. Cost and timing were as quoted. The waiting area was clean and comfortable. Nothing bad to say. I was extremely satisfied with my experience.

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DealerRater Nov 2, 2017

I arrived early and my 2013 La Cross was gotten in early so I was able to leave early. Service is always timely and the service folks are always helpful.

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DealerRater Nov 1, 2017

My wife takes our 2011 F150 which we bought at Desert Sun in for service. She always comes home happy. Service is always quick and professional. Thank you all for taking such good care of our truck and my family.

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DealerRater Oct 30, 2017

All the great reviews for Desert Sun Motors are spot on! Not only are the sales and services staff both friendly and professional, but they back a company with a solid reputation for customer support. We originally met Ryan (AKA “Big Country”) while window shopping for a pre-owned SUV around town. Although we found a 2014 Jeep Cherokee that had piqued our interest, we decided not to buy and Ryan was more than supportive the entire time. Fast-forward a month later after we foolishly purchased a lemon vehicle from a dirt lot dealer, Ryan showed us nothing but empathy and helped ...

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DealerRater Oct 30, 2017

My husband and I just bought our 4th car from Desert Sun after thinking going to another dealer would be better we ended back at Desert Sun. When we got there salesman Ryan Taylor greeted us and was very polite and not pushy. We told him what we wanted for our 2011 Malibu and that is what they gave us. Everything went very smooth from start to finish. We are really enjoying our new Impala and appreciate how Ryan presented himself to us. Thank you

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DealerRater Oct 28, 2017

Dezmond White , was very helpful and friendly as was Cameron and the whole team was great ! I feel good about my deal I think it was very fare all the way around !

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DealerRater Oct 27, 2017

Always receive curtious and friendly service every time I come in. Service is usually done in the same day of drop off and is top notch.

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